Almindelige problemer
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Jeg fik en fejl - "Application Error"
Baggrundsfejl Fejl kan opstå af mange forskellige årsager. Når baggrundsfejl opstår, opdages de ofte ikke af brugeren, hvilket kan forårsage mærkelige anomalier, som måske intet har at gøre med selve fejlen, hvilket gør det svært at diagnosticere. Vi var nødt til at finde en måde at fange disse fejl på, før
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Opening a Support Ticket
Engelsk version
Check the Help Centre Before opening a support ticket, we recommend utilizing our Help Center, which provides a range of resources to help you resolve issues independently. To access the Help Center and explore different types of assistance, follow these steps: Accessing the "Get Help" Options In
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Opgraderet til det forkerte abonnement?
Kom du til at klikke på den forkerte mulighed under opgraderingen? Hvordan det sker Brugere vælger ofte den billigere løsning uden at indse, at det er et 1-års forudbetalt abonnement. Sørg for at vælge den rigtige løsning til dine behov Pro Basic - $19/måned er en måned-til-måned-tjeneste. Pro Business - $100/måned
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Map View Not Loading
Engelsk version
Sometimes maps might not load on the map view page. While this happens very infrequently, we will go over some common reasons. Firewalls Both corporate and local firewalls can sometimes cause maps not to load. This is because we load data over SSL for security reasons. There is no one solution for
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Wrong/Invalid Map Password
Engelsk version
If you encounter an incorrect password error while saving a map, there can be several reasons behind it. Here are some common causes for an invalid password and suggestions on how to resolve the issue. Common Reasons for Invalid Passwords Not logged in If you initially saved a map without a password
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Enable GPS/Location for Chrome, Safari and Android/iOS Devices
Engelsk version
If the GPS control is not working, please follow these instructions. When first visiting Scribble Maps you may be presented with a prompt to share your location. Please click "allow" to ensure the GPS control will work. For browser-specific instructions for the allow prompt visit here. Android
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Cannot Edit or Delete Overlay
Engelsk version
If you are experiencing difficulty deleting or editing an overlay, it is likely due to the overlay or its parent folder being locked. Locking overlays prevents accidental changes, ensuring their integrity. Unlock the overlay: Option 1: Unlock via the Layers Panel Open the Layers panel. Look for the