Tirohia te Pokapū Āwhina

Te Uru ki ngā Kōwhiringa "Get Help"

1. I te kokonga o runga i te taha matau o te Map View, pāwhiria te "Get Help."
2. Kōwhiria te momo āwhina e hiahia ana koe mā te pāwhiri i te pātene "Open" e hāngai ana:
   • "Video Tutorials" mō ngā aratohu me ngā whakaaturanga ā-kite.
   • "Manual" mō ngā tuhinga whaikiko me ngā tohutohu ā-taahiraa.
   • "Weekly Webinars" mō te whakangungu ora a te kaiwhakaako me ngā wāhanga ako whakawhitiwhiti.
   • "Community" hei whakapā atu ki ērā atu kaiwhakamahi o Scribble Maps kua pāngia pea e ngā raruraru ōrite, kua kitea hoki ngā rongoā.

Mā te tūhura i te Pokapū Āwhina, ka kitea e koe ngā rauemi whaihua, ngā tohutohu ā-taahiraa me ngā kupu aratohu mahi hei whakatau i ngā raruraru noa. He huarahi pai tēnei hei penapena i te wā, ā, hei whiwhi i ngā whakautu e hiahiatia ana e koe me te kore e tatari ki te tautoko. Ka taea e koe te penapena i te wā mā te kimi whakautu me te kore e tatari ki te tautoko.

Te Whakatau Raruraru

Ngā mahi hei whai

1. Penapenahia tō kauneke: I mua i te whakamātau i tētahi whakatau raruraru, kia mōhio koe ki te penapena i tāu mahi kia kore ai koe e ngaro i tētahi kauneke mēnā me whakaara anō te tono.
    
2. Whakahoutia tō pūtirotiro: I ētahi wā, ka puta ngā raruraru i tētahi hapa māmā noa i te pūnaha. Ka āwhina te whakahou i tō pūtirotiro ki te whakawātea i ngā kōnae rangitahi, ā, ki te whakatika i te raruraru.
    
3. Takiputa atu ā, takiuru anō: Ka āwhina te takiputa atu, ā, te takiuru anō ki tō pūkete ki te tautuhi anō i tō tūnga, ā, ki te whakatau i ngā raruraru e pā ana ki tō pūkete.
    
4. Whakamātauria i te Incognito: Ka āwhina te whakamātau i tētahi matapihi incognito ki te whakakore i ngā toronga pūtirotiro, i ngā tautuhinga rānei e pā ana ki te tono.

Mēnā karekau ētahi o ēnei mahi e whakatau i te raruraru, tērā pea kua tae te wā ki te whakapā atu ki te tautoko. I mua i tērā, he mea nui te kohikohi i ngā mōhiohio hei āwhina i te rōpū tautoko ki te tātari, ki te whakatau hoki i te raruraru i runga i te tere.

Te kohikohi mōhiohio

1. MapID.
   He mea hira tēnei mōhiohio mā te rōpū tautoko hei tautuhi i te mahere ake e puta ai te raruraru.
    
2. Te pūtirotiro i whakamahia.
   Kia tuhia te pūtirotiro me tōna putanga e whakamahia ana e koe, nā te mea ka pā tērā ki te mahi a te tono.
    
3. Ngā whakaahua mata me/rānei ngā ataata.
   Ka āwhina te tango whakaahua mata, ataata rānei o te raruraru i te rōpū tautoko ki te kite i te raruraru, ā, ki te tautuhi i te take i runga i te tere ake.
    
4. Ngā mahi i whakahaerea i puta ai te raruraru.
   Kia tuhia ngā mahi i whakahaerea e koe i puta ai te raruraru, nā te mea ka hoatu e tēnei mōhiohio he māramatanga whaihua hei āwhina i te rōpū tautoko ki te whakaputa anō i te raruraru, ā, ki te tautuhi i te take.
    
5. Tētahi Application Error i whiwhi koe.
   Mēnā i whiwhi koe i tētahi karere hapa, kia kape/whakapiri i te karere pū, nā te mea ka āwhina tērā i te rōpū whanake ki te tātari i te raruraru i runga i te tere ake.

Te whakatuwhera i tētahi tikiti

Whakapā atu ki te Tautoko

1. Mai i a Scribble Maps:
   • I te kokonga o runga i te taha matau o te Map View, pāwhiria te Get Help.
     Ka puta mai te tahua GET HELP.
      
   • Ki te taha matau o "Create A Ticket (Contact)", pāwhiria te pātene Open. 
      
   RĀNEI
   Mai i te Manual i te Community rānei:
   • I te pae whakatere o runga, pāwhiria te "Submit a request"
2. Whakakīia ia wāhi o te puka, tae atu ki ngā mōhiohio katoa kua tonoa i runga ake nei.
    
3. Pāwhiria te Send.

Mā te whai i ēnei mahi, me te hoatu i ngā mōhiohio e hiahiatia ana, ka taea e koe te āwhina kia taea ai e te rōpū tautoko te tātari, te whakatau hoki i ngā raruraru hangarau e pā ana ki a koe i te wā e whakamahi ana i a Scribble Maps.

Whai pānga

I whiwhi hapa ahau - "Application Error"