ꂷꀉꉙꆈ Help Centre ê‹ŒêŒ ê‰™ê†ˆ

"Get Help" ê‹ŒêŒ ê‰™ê†ˆ

1. Map View ꂷꀉꉙꆈ, click "Get Help."
2. ê‚·ê€‰ê‰™ê†ˆê‹ŒêŒ "Open" button ê‚·ê‹ê‰™ê†ˆ:
   • "Video Tutorials" ê‚·ê€‰ê‰™ê†ˆê‹ŒêŒ ê‰™ê†ˆ.
   • "Manual" ê‚·ê€‰ê‰™ê†ˆê‹ŒêŒ ê‰™ê†ˆ.
   • "Weekly Webinars" ê‚·ê€‰ê‰™ê†ˆê‹ŒêŒ ê‰™ê†ˆ.
   • "Community" ꂷꀉꉙꆈ Scribble Maps ê‹ŒêŒ ê‰™ê†ˆ.

ꂷꀉꉙꆈ Help Center ê‹ŒêŒ ê‰™ê†ˆê€‰ê‚·ê€‰.

Troubleshooting

Steps to take

1. Save ꂷꀉꉙꆈ progress.
    
2. Refresh ꂷꀉꉙꆈ browser.
    
3. Log out ꂷꀉꉙꆈ log back in.
    
4. Test in Incognito.

ê‚·ê€‰ê‰™ê†ˆê‹ŒêŒ ê‰™ê†ˆê€‰ê‚·ê€‰.

Gathering information

1. MapID.
   ê‚·ê€‰ê‰™ê†ˆê‹ŒêŒ ê‰™ê†ˆ.
    
2. Browser ꂷꀉꉙꆈ.
   ê‚·ê€‰ê‰™ê†ˆê‹ŒêŒ ê‰™ê†ˆ.
    
3. Screenshots ꂷꀉꉙꆈ/ꂷꀉꉙꆈ videos.
   ê‚·ê€‰ê‰™ê†ˆê‹ŒêŒ ê‰™ê†ˆ.
    
4. Steps taken ꂷꀉꉙꆈ.
   ê‚·ê€‰ê‰™ê†ˆê‹ŒêŒ ê‰™ê†ˆ.
    
5. Application Error ꂷꀉꉙꆈ.
   ê‚·ê€‰ê‰™ê†ˆê‹ŒêŒ ê‰™ê†ˆ.

Opening a ticket

Contact Support

1. Scribble Maps ꂷꀉ:
   • Map View ꂷꀉꉙꆈ, click Get Help.
     GET HELP menu ꂷꀉꉙꆈ.
      
   • "Create A Ticket (Contact)" ꂷꀉꉙꆈ, click Open button.
      
   OR
   Manual ꂷꀉ Community ꂷꀉ:
   • ꂷꀉꉙꆈ, click "Submit a request"
2. Fill out each field ꂷꀉꉙꆈ.
    
3. Send ꂷꀉꉙꆈ.

ê‚·ê€‰ê‰™ê†ˆê‹ŒêŒ ê‰™ê†ˆ Scribble Maps ꂷꀉꉙꆈ.

Related

ꀉꄸꌠꀋꂷ - "Application Error"