Centrum pomocy Scribble Maps
Zmień język

Polityka anulowania / zwrotów

Contents

Your Scribble Maps subscription

How to cancel your subscription

Refund policy

SEO maps

Refundable scenarios

21-Day Pass

Chargebacks and Disputes

How to contact us

 

Your Scribble Maps subscription

Pro accounts are auto-renewing subscriptions. 
  • Monthly subscriptions renew every month.
  • Yearly subscriptions renew every year.
 

How to cancel your subscription

You can cancel your subscription at any time, for any reason, from Your Account in the editor. This works for card and PayPal subscriptions, including PayPal subscriptions started before October 2026.

After you cancel, you are not charged again, and you keep Pro access until the end of the period you already paid for.

To view the step-by-step instructions, visit this link:
Cancel Subscription

 

Refund policy

We grant refunds if:
  • You contact us to ask for a refund during the 1 week period after the most recent payment.
    AND
  • You don't produce a high-resolution image or another paid file format during the 1 week.
    AND
  • You have not published SEO maps with Pro Business during the 1 week.
 

The policy applies whether the renewal payment is for the most recent: monthly or yearly period. We do not process refunds retroactively for multiple periods.

Suppose a problem occurs on our side, such as a failed cancellation or miscommunication. In that case, we will evaluate the possibility of a refund on a case-by-case basis.

 

SEO maps

An SEO map is a map made mainly to promote a business or website or to earn a search engine backlink, such as a business name with an address, phone number and a link. Scribble Maps only lists these maps and lets search engines index them for paid Pro Business accounts. A trial does not count.

Pro Business subscriptions used to publish SEO maps are not refundable. Once an SEO map has been published on your account, the subscription payment for that period cannot be refunded, even within the 1 week window.

Read more in SEO best practices for maps.

 

Refundable scenarios

Scenario #1
  1. You purchase a Pro subscription.
  2. During the next 1 week period:
    • You contact us to ask for a refund.
      AND
    • You don't produce a high-resolution image or another paid file format.
      AND
    • You have not published SEO maps with Pro Business.
Scenario #2
You have a monthly or yearly subscription that renews automatically.
  1. Your subscription renews.
  2. During the next 1 week period:
    • You contact us to ask for a refund.
      AND
    • You don't produce a high-resolution image or another paid file format.
      AND
    • You have not published SEO maps with Pro Business.

21-Day Pass

Day passes are non-refundable one time purchases. They are not a subscription and do not automatically renew at expiry. Maps created with a 21-day pass will not be deleted on expiry and will stay in your account.

Chargebacks and Disputes

Initiating a chargeback or payment dispute without first contacting us to resolve the issue may result in the suspension or termination of your account.

 

How to contact us

Send us a message at: [email protected]

We respond within 24 hours.

 
 

Ostatnia aktualizacja