Did you accidentally click on the wrong option while upgrading?

How it happens

Users often opt for the cheaper option, not realizing it is a 1 Year Prepaid subscription. 

Be sure to select the correct option for your needs

• Pro Basic - $19/month is a month-to-month service.
• Pro Business - $100/month is a month-to-month service.
• Pro Basic - $14/month is a 1 Year Prepaid service.
• Pro Business - $90/month is a 1 Year Prepaid service.

How to resolve

1. Log into your ScribbleMaps account.

   To learn how to log in, visit this link:
   How to login/register

    
2. Open a ticket.

   To learn how to open a ticket, visit this link: 
   How to open a support ticket

    
3. Provide us with these 3 key elements:
   • The email address used to upgrade the account.
   • The full name on the PayPal account.
   • The email address on the PayPal account.