Cancellation / Refund policy

Contents

Your Scribble Maps subscription

How to cancel your subscription

Refund policy

Refundable scenarios

Chargebacks and Disputes

How to contact us

Your Scribble Maps subscription

• Monthly subscriptions renew every month.
• Yearly subscriptions renew every year.

How to cancel your subscription

You can cancel your subscription at any time for any reason. To view the instructions for cancelling your subscription, visit this link:
Cancel Subscription

Refund policy

We grant refunds if:

• You contact us to ask for a refund during the 1 week period after the most recent payment.
  AND
• You don't produce a high-resolution image or another paid file format during the 1 week.

 

The policy applies whether the renewal payment is for the most recent: monthly or yearly period. We do not process refunds retroactively for multiple periods.

Suppose a problem occurs on our side, such as a failed cancellation or miscommunication. In that case, we will evaluate the possibility of a refund on a case-by-case basis.

Refundable scenarios

1. You purchase a Pro subscription.
2. During the next 1 week period:
   
   • You contact us to ask for a refund.
     AND
   • You don't produce a high-resolution image or another paid file format.

1. Your subscription renews.
2. During the next 1 week period:
   
   • You contact us to ask for a refund.
     AND
   • You don't produce a high-resolution image or another paid file format.

Chargebacks and Disputes

Initiating a chargeback or payment dispute without first contacting us to resolve the issue may result in the suspension or termination of your account.

How to contact us

Send us a message at: support@scribblemaps.com

We respond within 24 hours.