Sometimes maps might not load on the map view page. While this happens very infrequently, we will go over some common reasons.
Firewalls
Both corporate and local firewalls can sometimes cause maps not to load. This is because we load data over SSL for security reasons. There is no one solution for this but things to try are:
- Disable your firewall.
- Add scribblemaps.com to your firewall as allowed.
- If it is a corporate firewall talk to IT about the issue, to grant permission to scribblemaps.com.
Browser Extensions or Plugins
Browser extensions actually inject code into websites and this can cause problems. Try disabling extensions or sometimes a quick way to do this is to open a private or incognito window because the default is they do not have plugins or extensions enabled.
Map Was Deleted
If you see a 404 error this is likely because the map was removed. A map created anonymously can be claimed and then deleted by the person who claimed it. We always recommend saving with a password or even better saving while logged in.
Geographic Blocking
In some countries things like Google Maps are blocked, if the map uses Google Maps, this might cause it to not load in specific countries, such as China.
If you've already verified everything above and your map still isn't loading, please reach us at support@scribblemaps.com.
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