Account & Support
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Arial font rendering issue on Windows 10 browsers(Edge and Chrome)
Experiencing Odd Symbols Instead of Arial Font in Windows 10 Browsers? Here's What You Need to Know Quick Summary: If you've encountered an issue where the Arial font is displaying as peculiar symbols in your Windows 10 browsers (specifically Edge and Chrome), you're not alone. Importantly, this
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Subscription information
Contents Features on Free accounts Features on Pro Basic accounts Features on Pro Business accounts Subscription options How to upgrade to a Pro account Does your organization need multiple seats or training? Google Embed Limitations Features on Free accounts Free accounts are great for individuals.
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Terms of Service for Selling Maps on Scribble Maps
Scribble Maps Terms of Service Eligibility and Account Integrity To sell maps on Scribble Maps, users must create an account and connect it via Stripe Connect to receive payments. Users are responsible for maintaining the confidentiality of their account information and for all activities that occur
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Fortinet Firewall Speed Issues
The Fortinet firewall can cause the Scribble Maps editor to load very slowly and this is because our application is fairly complex and Fortinet does real-time virus scanning. In order to improve the load times of Scribble Maps behind the Fortinet firewall, Scribble Maps needs to be added to exempt
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Confidential Map Data
Confidential Map Data It’s common to have sensitive map data you do not want exposed to the public. Scribble Maps provides methods you can use to keep your data secure and private. In this article, we will talk about security of maps and map data. Secure option for accessing maps When you save a map
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Imagery Refund Policy
Refunds for Past Imagery Purchases Please note that for past imagery purchases, refunds are only applicable in the following cases: Technical issues encountered on our side Inability to deliver the imagery Under any other circumstances, refunds for past imagery purchases are not available. Tasked
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Change Credit Card Number
This article provides instructions on how to update the credit card number associated with your monthly subscription payment. If You Paid via PayPal: Log in to the PayPal website at https://www.paypal.com. Follow the provided instructions to add a new credit card to your PayPal account. If You Paid
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Printing Permissions (Book, Offline, etc..)
If you want to use a Scribble Map in offline print or a book, whether you can or not depends on how many prints you are going to make and also what type of map data you are using for the underlying map. Keep in mind, regardless of the amount of duplicates you must include all appropriate logos and
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How to login/register
Contents Login to your Scribble Maps account Register to a Scribble Maps account - Enable saving maps to your account Login to Scribble Maps via a Google account Login to your Scribble Maps account Visit: https://www.scribblemaps.com/create In the bottom-left corner, click the white "LOGIN" button.
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How to upgrade to a Pro account
Why you may need Pro You may need to upgrade to Pro if: You have already used your 5 lifetime map saves on a Free account. You need to add more than 1 user in Manage Users on a Free account. You previously saved a map while on a trial or Pro plan and now need to save changes to that Pro map again.
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Forgot password - How to reset your password
Send the reset message to your email account Visit: https://www.scribblemaps.com/create In the bottom-left corner of the footer, click the "LOGIN" button. Under the "Password" field, click the button: "Forgot Password?". Type your email address into the "Email" field. Click the button: "RESET
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Change your account password when you’re logged-in to your account
Change your account password Login to your Scribble Maps account at: https://www.scribblemaps.com/create (Optional) To learn how to log in, visit this link: How to login/register In the bottom-left corner of the footer, click on your email address. You will see this window appear: "Your Account".c
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Change the email address you use for your account
Send the confirmation message Login to your Scribble Maps account at: https://www.scribblemaps.com/create (Optional) To learn how to log in, visit this link: How to login/register In the bottom-left corner of the footer, click on the ORIGINAL email address. You will see this window appear: "Your
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Check which type of subscription plan you have
View the type of subscription Login to your Scribble Maps account at: https://www.scribblemaps.com/create (Optional) To learn how to log in, visit this link: How to login/register In the bottom-left corner of the footer, click on your email address. You will see the “Your Account” window. Under the