Skip to main content

Constantly freezing

Comments

2 comments

  • Official comment
    Mike Carter

    Hi Liam,

    I'm sorry to hear you're having issues. To help us resolve the problem, could you please provide as much information as possible? Map IDs, screenshots or videos of the issues, and the time of day the problem occurs will all help us address it effectively. The most important thing is the ability to reproduce the issue. If we can reproduce it, we can fix it very quickly.

    On our end, everything seems to be working well. Since Scribblemaps is cloud-based, a stable internet connection is crucial for it to function properly. If you experience connectivity issues, it might lead to the freezing you're encountering.

    Please send the details directly to support@scribblemaps.com so we can track and resolve the issue efficiently.

    Thank you for your patience, and we apologize for any inconvenience this has caused.

    Best regards,  
    Mike

  • Jonathan Wagner

    It might also be due to extension, in chrome try in incognito window and see if that helps.

    0

Please sign in to leave a comment.