Create a user guide for the importing of data.
I am trying to get some map points into Scribble Maps using the CSV file with the Lats and Longs. I can't find any documentation of how to do this and I am getting errors with no explanation. Support is really poor, days to reply even though I purchased the Pro Edition for support. I am really unimpressed so far. Quality documentation would sort these issues out.
When you originally posted this we didn’t have any kind of proper support system in place. We now have a 24 hour response. For CSV in particular you might want to check out mapyourlist.com.