RefundsWe grant refunds for any single past term either monthly or yearly if the refund request is made within 1 week after renewal payment. We do not grant refunds if the service is utilized to generate high res images during the 1 week period after payment. If there is a problem on our side, such as a failed cancellation or miscommunication of some sort, we will evaluate this on a case to case basis. We do not process refunds retroactively for multiple periods.
Not Refundable Scenarios
#1: You pay for a subscription and generate a large res image.
#2: Your subscription renews and you do not inform us within a week that you would like a refund.
#1: You have an annual subscription and it automatically renews. You contact us within a week to ask for a refund.
#2: You subscribe to the service and do not generate a high res image and ask for a refund within 1 week.