RefundsWe grant refunds for any term either monthly or yearly if the refund request is made within 1 week of notice of renewal. We do not grant refunds retroactively. We also do not grant refunds if the service is utilized to generate high res images during the 1 week period after payment. If there is a problem on our side, such as a failed cancellation or miscommunication of some sort, we will evaluate this on a case to case basis. We do not process refunds retroactively for multiple periods.
Not Refundable Scenarios
#1: You pay for a subscription, generate a large res image, and then immediately ask for a refund.
#2: Your subscription renews and then do not inform us within a week that you wish to cancel.
#1: You have an annual subscription and it automatically renews. You contact within a week to ask for a refund.
#2: You subscribe to the service and do not generate a high res image and ask for a refund within 1 week.
#3: A cancellation request is made